April 21, 2017

FAQ


What do you charge for your brand identity design services?

Price depends on service package selected.

You can refer to our latest pricing table for our service packages.

How does the brand identity design process work?

After confirming your order, you will be asked to provide your design requirement, including the name and details of your company/organization, uses for the branding material and any specific style you want.

We then ask for samples of existing designs that you like or dislike to get an idea of your taste.

Sometimes you may already have a design concept in mind. Other times, you have no idea what you want. Either way, we make sure we have collected enough information before we begin work.

Once completed, all the design works will be sent to your email for your comment and request of revisions. (Number of revisions depend on the package chosen)

Are the design artworks our property once paid for?

All delivered artworks and high resolution images of the design are 100% yours once the project is fully complete and paid for.

How will I receive my design project once it is finished?

You will be asked to provide your delivery e-mail address after ordering for your brand identity design package.
We will supply the electronic files to you through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.

What is the client’s involvement in the brand identity design process?

As a non-agency, we listen to our clients from the start.
We encourage you to bring in any samples, color combinations/swatches, and ideas you may have to help us get an idea of style before starting to work.
Once a job is in production, the job cannot be cancelled. After first delivery of the project, you may request for revisions.

I need something designed yesterday. Can you help me?

We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee may be added.
Call us or contact us to find out.